Privacy Policy

1. Introduction

Welcome to Family First Pest Control (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.familyfirstpestcontrolaz.com, use our services, or communicate with us.

2. Information We Collect

2.1 Personal Information When you use our services or interact with us, we may collect personal information that you provide, including but not limited to:

• Name

• Contact details (e.g., phone number, email address)

• Address

• Payment information

2.2 Property Information

• Property Information. Information associated with the specific Services you need such as home or commercial property service, repair details, budget, background details about your property including address. We will not post the address of your property on our Sites at all.

2.3 Usage Data We may collect information about your interactions with our website and services, including:

• IP address

• Browser type and version

• Pages visited

• Time and date of visits

• Referring website

2.4 Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and provide a more personalized experience. You can control cookie settings through your browser.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services

• To process transactions and send related communications

• To respond to your inquiries and provide customer support

• To send promotional materials and updates (you may opt out of receiving these communications)

• To analyze usage patterns and enhance our website and services

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors and marketing agencies. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

• Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests, such as subpoenas or court orders.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, provided they agree to uphold our privacy commitments.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

6.1 Access and Correction You have the right to access and correct your personal information. If you would like to review or update your information, please contact us using the details below.

6.2 Opt-Out You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in those communications or contacting us directly.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

8. MARKETING AND INFORMATION CELLULAR TEXT MESSAGES AND TELEPHONE COMMUNICATIONS

By submitting your telephone number on any of our Sites, you expressly consent (opt-in) to receiving marketing and informational texts and calls, including without limitation auto-dialed or pre-recorded messages, to the telephone numbers that you provide, including any mobile telephone number, by us (or on behalf of us). We will not share your mobile phone number with third-parties unaffiliated with Family First Pest Control or not working on our behalf for our legitimate business purposes. You acknowledge and agree that your consent is being provided in connection with the Telephone Consumer Protection Act and that you and we both intend that your consent be interpreted as liberally and broadly as possible thereunder to validate our ability to conduct business with you via telephone/mobile/cellular device.

Such messages may include responses to your requests for information on the Services or for a quote, contact from contractors, appointment reminders, account status reminders, alerts, and/or marketing information about promotions, prices, new products and services. We also may provide you with other opportunities to opt-in to receiving such text messages on the mobile phone number(s) you have shared with us. We will not contact you via text messages or alerts for marketing purposes without your prior affirmative consent. You do not have to opt-in to text messages and alerts to use the Services, to receive a quote or to make an appointment. If you opt-in, standard messaging and data rates may apply. You can always opt-out of text messages by replying STOP and can adjust the settings on your mobile device to turn off push notifications. You may also withdraw your Consent by writing to us at the address listed below in the HOW TO CONTACT US section below. Any withdrawal of your Consent will not apply to any electronic communication(s) previously sent or in process. Your withdrawal will become effective only after we have had a reasonable time to process your withdrawal request.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Family First Pest Control
602-292-5429
privacy@familyfirstpestcontrolaz.com